20% Off Website Orders
Ends 1st December
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Unlock the beauty of our tiles through genuine customer experiences! Read our reviews to find inspiration and quality you can trust.
Awesome staff and quality tiles, only place where I recommend all my customers to shop. Fantastic large show room, definitely by far the best in the North East.
I cannot praise Anton and Josh enough for their excellent customer service. They have gone above and beyond to get hold of a discontinued tile for me that I purchased from them 2 years ago. I will definitely be passing my recommendations on. Thanks again lads, absolutely brilliant.
Popped into discount tile’s yesterday regarding a refund issue. Initially was told that I won’t be issued a refund and can only get a credit note as the tiles exceeded 30 days return policy. However after explaining my circumstances I was able to get the refund back into my original payment method. Thank you so much Stuart and the manager Josh for being so understanding and not just fobbing me off! Brilliant customer service!! We need more good workers like you in this world! Again thank you so much!
Extremely helpful staff and provided samples then choices on tiles for outside. The staff knew what they were talking about and everything was a lovely friendly sale. Non of this push to sell I've experienced elsewhere. Went with the porcelain tiles. Delivered on the day expected, by 2 really good lads who put them where we wanted and covered up until ready for use. Loved the finished look and certainly buying from them again.
A true 5 star experience. Great choice of tiles and great advice from very knowledgeable staff. Would highly recommend.
Amazing service, Josh and the team were extremely helpful and were able to arrange next day delivery for some additional tiles we needed urgently. 100% would recommend!
Been looking at tiles for a while and been to lots of places - this was by far the best shop. Lots of choice, really great showroom, good prices and able to take the tiles I wanted away on the day.
The staff are all helpful, not pushy and all down to earth. Even after a fair few visits they gave the best advice and I honestly don't know why anyone would go elsewhere for their tiles.
Ordered tiles from here and find them really great value for money! They held on to the tiles for us while we waited for the keys to our new home and never had an issue with how delayed getting the keys was! They also kindly changed the tiles for us months after ordering them as we changed our mind last minute! The delivery of the tiles was on our chosen date (we just rang up and they delivered them 2 days later) couldn’t recommend them enough! LOTS to look at in the showroom too with plenty of little set ups for inspo!
Fantastic selection of tiles, ordered some outdoor for the garden area and tiled the full downstairs. Delivered to the house within days and at great value. Anton and Josh particularly helpful, providing some sample tiles to help make our selection easier. Would recommend!